Over the years, we’ve seen logistics teams rely heavily on WhatsApp to manage operations. However, using scattered chats and multiple groups for critical workflows leads to overwhelming coordination overhead. Teams spend hours tracking responses, following up, and ensuring nothing slips through. 

We’ve transformed these informal WhatsApp conversations into a structured logistics command center. By integrating the powerful supply chain capabilities of our platform with WhatsApp’s familiar interface, we make it easy for teams to stay organized, ensuring critical updates reach the right people, at the right time. Here’s how:

1. Timely Day-to-Day Vehicle Sourcing

Delays in sourcing vehicles can disrupt shipping schedules and increase costs due to last-minute arrangements.

With Freight Tiger’s WhatsApp capabilities, transporters can accept or reject indents directly via WhatsApp. With a simple response, they streamline vehicle allocations, reduce downtime, and keep operations running smoothly without switching platforms.

2. Faster Vehicle and Rate Confirmation on Freight Requirements

Transporters juggle between multiple platforms, phone calls, and emails to view freight requirements and submit rates. This leads to delays, missed opportunities, and extensive manual coordination.

Through our WhatsApp integration, transporters can submit bids directly, entering key details like vehicle requirements and rates within seconds. This immediate bidding process ensures faster response times, better competitiveness, and less manual effort.

3. Enhanced Delivery Coordination

Uncertainty around delivery times disrupts unloading planning, leading to resource misallocation and operational inefficiencies.

Consignees benefit from accurate ETAs shared on WhatsApp, which allow for better planning and resource allocation around delivery schedules. When shipments are delayed, WhatsApp alerts allow consignees to make proactive adjustments, ensuring minimal impact on downstream operations.

4. Customisable Notifications and Alerts 

Limited visibility at various logistics stages means shippers and consignees are less responsive to key logistics events, leading to delays and lost efficiency. Key stakeholders receive timely updates via WhatsApp on:

• Order milestones (e.g., dispatched, in transit, delivered).
• Exception alerts for any route deviations or delays.
• E-way bill expiry notifications
• Delivery verification

5. Accelerate delivery verification, speeds up revenue recognition

Through our WhatsApp integration, we’ve simplified the entire delivery verification workflow (ePOD):

• Transporters/Consignees can instantly upload Proof of Delivery documents through WhatsApp
• Documents automatically sync with our platform for immediate processing
• Automated WhatsApp reminders ensure timely ePOD submissions and approvals

This significantly reduces delivery verification times, accelerates revenue recognition, and improves overall operational efficiency.

Freight Tiger’s WhatsApp integration bridges the gap between familiarity and functionality, offering a seamless, structured approach to managing supply chain workflows. From vehicle sourcing to delivery verification, this solution simplifies complex processes, reduces delays, and enhances collaboration among stakeholders.

By transforming informal conversations into a powerful logistics command center, we empower teams to stay ahead in an ever-evolving industry. Ready to take your logistics operations to the next level? Let’s start simplifying together.

Contact us to know more: Request a Demo